One of our customers who bought two pcs of KTAG.
When he use one to test ECU, everything is ok and no need to connect power cable.
All as following pics
But when he tested the second ECU, there are messages to ask for "Power Cable" and no communication
And he changed some cables, but all failed to connect. As following pics
Once meeting this situation, our customers need to test the first ECU again to check if the power cable is connected correctly or the second ECU is broken or not.
If the second is device is broken, customer can contact customer service to change or repair.
Source :
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